lizziec: (acid)
[personal profile] lizziec
Honestly, it's days like this that make me wonder if I'll ever be a useful member of society again! (I should write a CBT sheet for that thought I suppose)

Anyway, I woke up in a pretty good mood and went to collect the post. The first one I opened was from HM Revenue and Customs. I should mention at this point that I am waiting on money (over £500) to come back from them that I overpaid in tax last year. This has been going on for four months. I sent them a letter when I got my P60 from Kent (which was when I realised just how many squillions of pounds I had overpaid) enclosing my P60 and my forms from edexcel (essentially a payslip, but it's all they give me - edexcel don't issue P60s). When I first called in April to find out what I needed to do to claim back my tax I was told these forms would be sufficient. I got a letter in August (two months exactly since they recieved my original letter) asking me to fill out my employment history for 2006. I did that and sent it back. Cue the clock starting again on my claim (they say it'll be up to two months from the date of my last communication arriving with them). More or less two months since I sent back that form I get another letter today, saying that they've sent back my P60 (which wasn't enclosed) and that my stuff from edexcel was not sufficient, despite what I had been told four months ago.

At the moment I seem to be able to go between extremes of emotions. I ended up getting very angry very quickly and I called them and first yelled at the person who answered the phone and then requested a supervisor and yelled at her. When I'd yelled at them for about 20 minutes about how the legnth of time wasn't acceptable, nor was the fact my P60 was MIA, nor was the conflicting advice I had got from their office I got off the phone to them and burst in to tears. I went from angry to very sad and virtually helpless in a matter of seconds. Now I feel bad for yelling at them. I've done jobs like that and I know it's not their fault, but I was very angry and had to take it out on someone. I called edexcel who don't do P60s and are instead sending me a statement of earnings. I'm now more than a little terrified. I am waiting for them to send me the right document as soon as possible. I'm basically combining the incompetence of Edexcel with the incompetence of the tax office. I'm starting to wonder if I'll see my money this side of Christmas.

As I said above, it's days like this that make me wonder if I can ever be a useful member of society again. It probably doesn't help that my hormones are all over the place at the moment, as I have come off the pill to see if it helps with my depression. At the moment though I just feel even more out of whack than before. Argh. I'm also annoyed at myself. It's moments like this that I feel a real burden on those who are close to me, especially my husband. Don't worry, I'm not going to do anything silly, I've never been that depressed. I just needed to get it all out. There.

By the way, I still haven't filled in the forms for Incapacity Benefit. I'm so scared of getting them wrong. Wow. Talk about lame excuses.

Date: Tue, Sep. 25th, 2007 04:20 pm (UTC)
From: [identity profile] cgaqualla.livejournal.com
Don't feel like you're a burden to people. Whenever I think of you, I think of someone who always tries to help others whenever they can, like when I locked myself out of my house so you fed me. No-one's perfect and everyone needs help from time to time.

I'm not sure if everything's centralised or what with HM Revenue and Customs, but do they have an office anywhere nearby where you can go and actually talk to someone about it in person?

Date: Tue, Sep. 25th, 2007 04:54 pm (UTC)
From: [identity profile] hopeful-rose.livejournal.com
Stupid tax people! My brother was once wrote them a letter calling them a moronic institution, as he was spent over a year waiting for tax back while he was a student, and they told him that if he used language like that again they would press charges and have him put into prison!

I hope you get everything sorted as soon as possible, and you start to feel as well as you can.

x

Date: Tue, Sep. 25th, 2007 05:40 pm (UTC)
barakta: (Default)
From: [personal profile] barakta
I don't think you are unreasonable, they are completely unreasonable, quick to grab money back slow to return it and awful about the paperwork to boot.

If you would like some help with incapacity forms I can help any night online, or make a plan to visit you in Kent soon and help you IRL. I know how to do these forms and would be happy to bring my geeky book of how to fill in the forms.

Date: Tue, Sep. 25th, 2007 09:15 pm (UTC)
From: [identity profile] rahslowe.livejournal.com
if it makes you feel any better remember how I felt when I was trying to *pay* them money? :o) I did all those emotions too just not to the extreme

Date: Wed, Sep. 26th, 2007 04:46 pm (UTC)
From: [identity profile] claire-tanner.livejournal.com
*Mwah*. Thats a big kiss from me. I'm around on campus tomorrow if you fancy a coffee etc, or someone to help you with the paperwork :o) Cxxxx

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