lizziec: (Rocks fall)
[personal profile] lizziec
Today I have anger. I am pissed and I would very much like to yell at someone and can't.

I've been suspecting for a little while that some of our post has been going astray. I've been trying to organise a headstone for mum's grave and twice now the paperwork has gone missing in the post (incidentally the woman at the Masons sounded rather incredulous that this had happened which is one of the reasons I'm so wound up. As if I'd make it up and ask her to send out the same stuff three times. This time I've asked her to send it recorded delivery and add the charge to the amount for the headstone).

Now some of the paperwork we need to buy the house has gone missing in the post meaning that the whole process of that has been delayed and I am really fucking angry.

So I called up Royal Mail because I want to talk to someone, an actual person about this problem and my concerns about the lost post and I get a bloody phone tree that doesn't put me through to a person but to a recording that redirects me to their website and tells me to fill in a form. I'll fill it in, but I have the feeling that it will eventually come back with "not our problem".

In the meantime it's entirely possible that our post will go missing again. And who knows what already has?

Date: 17 August 2011 11:24 am (UTC)
barakta: (Default)
From: [personal profile] barakta
I'm told getting the address for and going in to talk to your local delivery office or phoning them up is the way to go.

I can ask my mate piers who works for Royal Fail what he'd recommend, he found me a parcel for a friend with cancer before by asking around nicely a few months back.

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