lizziec: (acid)
[personal profile] lizziec
Honestly, it's days like this that make me wonder if I'll ever be a useful member of society again! (I should write a CBT sheet for that thought I suppose)

Anyway, I woke up in a pretty good mood and went to collect the post. The first one I opened was from HM Revenue and Customs. I should mention at this point that I am waiting on money (over £500) to come back from them that I overpaid in tax last year. This has been going on for four months. I sent them a letter when I got my P60 from Kent (which was when I realised just how many squillions of pounds I had overpaid) enclosing my P60 and my forms from edexcel (essentially a payslip, but it's all they give me - edexcel don't issue P60s). When I first called in April to find out what I needed to do to claim back my tax I was told these forms would be sufficient. I got a letter in August (two months exactly since they recieved my original letter) asking me to fill out my employment history for 2006. I did that and sent it back. Cue the clock starting again on my claim (they say it'll be up to two months from the date of my last communication arriving with them). More or less two months since I sent back that form I get another letter today, saying that they've sent back my P60 (which wasn't enclosed) and that my stuff from edexcel was not sufficient, despite what I had been told four months ago.

At the moment I seem to be able to go between extremes of emotions. I ended up getting very angry very quickly and I called them and first yelled at the person who answered the phone and then requested a supervisor and yelled at her. When I'd yelled at them for about 20 minutes about how the legnth of time wasn't acceptable, nor was the fact my P60 was MIA, nor was the conflicting advice I had got from their office I got off the phone to them and burst in to tears. I went from angry to very sad and virtually helpless in a matter of seconds. Now I feel bad for yelling at them. I've done jobs like that and I know it's not their fault, but I was very angry and had to take it out on someone. I called edexcel who don't do P60s and are instead sending me a statement of earnings. I'm now more than a little terrified. I am waiting for them to send me the right document as soon as possible. I'm basically combining the incompetence of Edexcel with the incompetence of the tax office. I'm starting to wonder if I'll see my money this side of Christmas.

As I said above, it's days like this that make me wonder if I can ever be a useful member of society again. It probably doesn't help that my hormones are all over the place at the moment, as I have come off the pill to see if it helps with my depression. At the moment though I just feel even more out of whack than before. Argh. I'm also annoyed at myself. It's moments like this that I feel a real burden on those who are close to me, especially my husband. Don't worry, I'm not going to do anything silly, I've never been that depressed. I just needed to get it all out. There.

By the way, I still haven't filled in the forms for Incapacity Benefit. I'm so scared of getting them wrong. Wow. Talk about lame excuses.
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